Privacy Policy

We express our gratitude for browsing through the Taylor Made Pharma website (the “Site”). This Privacy Policy describes in detail the collection, usage, distribution and safeguarding of your personal information once you access or use the Site, services, or interact with us in other ways.

Your use of our Site signifies your acceptance of the terms specified in this Privacy Policy. If you do not consent to such practices, kindly stop using our Site.

Information We Collect

Personal Information You Provide

You know that we can collect personal information that is volunteered by you in a number of ways, for example:

Fill out forms on our Site (for example, contact forms or inquiries);
Subscribe to the newsletter;
Request information or converse with our customer support team.

Such information may comprise of, but is not limited to, your name, email address, phone number, company details, and any other relevant information.

Information We Collect Automatically

We may collect files and data automatically when you visit our Site, for example, through the use of cookies and similar technologies. Such data can contain the following:

IP address and type of browser;
Information regarding the device being used (e.g., operating system and screen resolution);
Pages that you access on our Site and the time spent on each page;
Referring URLs and exit pages.

Your Information purposes

We process your personal information for any of the following purposes:

To Offer and Enhance Features to Our Services: Our Site uses data to understand user needs, enhance the systems’ design, and develop relevant services;
Supporting Customers and Corresponding with Them: We execute all of your requests or inquiries and notify you about important services of the changes made to the terms and conditions;
Information on Products: Provided where not prohibited by law, we may send newsletters or other informative documents regarding the promotions and events pertaining our private label supplements;
Obeying the Law: In accordance with applicable laws and regulations, we may process your information to ensure compliance.

Cookies and Similar Technologies

When you visit our Site, cookies are created that help us identify and store user preferences as well as track clicks and improve one’s experience on the Site. Cookies are small files placed on your device while surfing the net.

Remember that you can set your browser to alert you when cookies are being sent or to reject them altogether. However, not accepting cookies may limit your ability to use some interactive features of the Site.

We may also use analytics services from other service providers like Google Analytics to estimate the number of users on our Site.

The information forwarded to us by your browser as part of the requests for web pages contains such information. It is necessary for both improvement and analysis of the Site.

How We Share Your Information

We do not rent or sell your personal information to any third-party provider. Your information is shared in the following ways:

Service Provides: Your data may be shared with some selected third parties that perform on our behalf such as hosting websites or sending emails. These providers must inevitably secure your information and use such information solely for stipulated requirements;
Legal Requirements: Your data could be disclosed in order to satisfy lawful requests resulting from legal procedures, enforce the Terms of Use, and safeguard the organization’s lawful rights and property and personal safety;
Business Transfers: In case of a merger or acquisition, or sale of assets, all information you had provided us will be sold to the new entity managing the business.

Data Security

We have taken reasonable steps in the administrative, technical, and physical aspects to protect the personal information we have from loss, theft, and unauthorized access or disclosure.

However, no one strategy for information transmission or storage is totally secure. We will protect your information to the best of our ability, however, we will not guarantee that it is secure.

Retention of Information

We will only hold personal information for as long as is necessary to satisfy the requirements set out in this Privacy Policy, unless a longer period of retention is stipulated or allowed by the law.

Children’s Privacy

Our Site and services are not focused towards children, minors under 18 years old. We purposefully do not capture personal data from anyone below 18.

Should you think that a child under 18 has supplied us with personal information, get in touch with us, and we will take steps to remove such information.

Cross-Border Transfers

Your data may be transferred to other provinces, states or countries, and may be stored on servers located in those regions. By visiting our Site, you agree to the transfer of your information to places which may not be under your jurisdiction to laws that may apply.

Other Websites

Our Site may contain links to websites that are not operated by us and which may offer tools or services that we do not manage.

Such websites may have different privacy policies, and we are not responsible for their privacy policies or practices. We advise you to examine the privacy policy of external links you visit.

Your Decisions and Entitlements

Depending on your jurisdiction, you may be able to exercise your rights on personal data, including data access, object, restriction, deletion, erasure of your data insights.

If you wish to exercise these rights or to stop receiving specific messages, do not hesitate to reach us at the contact details below.

General Terms

To make these changes, we will change this Privacy Policy from time to time to reflect changes in our policies and practices, and for any other legal or regulatory changes. We will add those changes on this page stating the new “Effective Date” and your continued use of the Site will mean that you accept these changes.

Get In Touch With Us

The information set out here is intended to outline the procedures to be followed to address queries and concerns in regards to this policy or any other information related to privacy needs.

You may contact us through the details provided below:

Taylor Made Pharma Email: [email protected];
Telephone: (514) 861-7943;
Postal Address: H3B 1M1, 620 Cathcart, Montréal, Quebec, Canada.

We appreciate you taking the time to read through our Privacy Policy and we look forward to addressing any concerns that you may have with respect to you privacy concerns.